NRS straps order not honored by REI

So I was thrilled when boyscout posted the killer deal for NRS Master Strap Pack on July 1 at REI. I received confirmation of the order, in process, an email asking if I wanted to keep the order until fulfilled (yes, of course) and a follow up chat with REI on July 26, with an estimated pick up date of August 2. Few days later, REI cancelled the order. A few
back and forth contacts later, REI offered 2 paid straps (?) in lieu of the 18 originally ordered and confirmed.

Yes, I'm...

NRS straps order not honored by REI