Rugby fan given refund on £93 ticket after complaining about terrible view during Wales vs France
A Welsh rugby fan has been given a refund on a £93 ticket after she complained about her shocking view for Wales against France in the Six Nations.
Jane Petterson took to Twitter to vent her fury at the restricted view she had at the Principality Stadium in Cardiff on Saturday.
She tweeted: “When you go to a theatre you get an advisory note that seat has a restricted view @principalitysta and @WelshRugbyUnion had no such scruples in taking £93 from me for this view. As a lifelong rugby follower I expected to actually see the match.”
Wales lost 27-23 to Six Nations table-toppers France as Les Bleus won in Cardiff for the first time in ten years.
Former Wales defence coach Shaun Edwards moved to take up the same position with France after the 2019 Rugby World Cup.
On his first trip back to Wales he returned to haunt his former employers as new side France made it three wins out of three in this year’s tournament.
Ms Petterson – who describes herself as a “rugby mum and Wales fanatic” in her Twitter bio – was in for a major surprise when she arrived at the stadium – completely unaware she would have anything other than a normal view of the pitch.
Having paid close to £100 for her ticket she was “flabbergasted” to find an “enormous metal wall” blocking a substantial portion of the playing area.
Fellow rugby fans voiced their dismay and support for Ms Petterson on social media.
One supporter replied: “An absolute disgrace…Daylight robbery!”
Another added: “Wow I wouldn’t be happy, I didn’t know those kind of seats existed! I go to several games a year and never been allocated seats there!”
Many felt that the unfortunate spectator should receive some form of compensation. One fan said: “That’s awful Jane. Didn’t think there was a seat in the stadium like that. Certainly should be warned and discounted.”
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Eventually the Welsh Rugby Union cited a “pricing error” and refunded Ms Petterson £50 after she paid £90 for the ticket and a £3 booking fee.
Ms Petterson tweeted: “Wow, completely mindblown at the power of twitter! @WelshRugbyUnion called today. Said there’d been a “pricing error” with my seat and they refunded me £50!
“Have suggested that they show the actual seat view and charge less for that seat in future. Cheers for all the support X.”