West Midlands Trains ordered to invest £20m

West Midlands Trains has been ordered to invest £20 million to improve services and recruit more drivers. The money will also be used to reduce some fares. The Department for Transport said operators should consider its latest move as a ‘warning’ that poor performance and a ‘failure to meet contractual obligations will be met with a firm response’. Transport secretary Grant Shapps said: ‘One of my priorities is getting the trains to run on time, and as a commuter myself I understand all too well the frustration caused by endless delays and cancellations.’