Confused by your tech gift? Here's how to find help.
We all love giving and receiving tech gifts for the holidays, because tech is fun. When it works, it's like magic. When it doesn't work, it's the most maddening thing in the entire world.
Maybe your new MacBook isn't powering up or your new Chromecast is, well, being a Chromecast. One minor blessing about the world we live in, though, is that confusing or malfunctioning holiday gifts don't have to ruin your life. There are tons of resources out there for people who need a little extra help to get their new toys up and running.
However, these solutions aren't perfect and can be costly. Exhausting all your options first is important, just to make sure you don't have to spend hundreds of dollars for assistance. If you're having trouble with a new holiday gadget, here are some of the steps you should take. Read more...
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