DirecTV kept charging regional sports fee while channel was blacked out
(credit: Aurich Lawson)
DirecTV and Comcast are being investigated by Colorado Attorney General Phil Weiser, who objects to the TV providers continuing to charge regional sports network (RSN) fees despite not providing one of the major regional sports networks. While Comcast is giving customers partial bill credits, DirecTV apparently hasn't done so.
Weiser sent letters to the AT&T-owned DirecTV and Comcast on October 23, asking why the companies kept charging RSN fees after they stopped providing the Altitude Sports network. The network broadcasts games played by the state's major professional basketball, hockey, and soccer teams (the Denver Nuggets, Colorado Avalanche, and Colorado Rapids, respectively). The AG's letters said that Comcast's and DirecTV's conduct "may constitute a deceptive trade practice under the Colorado Consumer Protection Act" and "may result in the imposition of civil penalties up to $20,000 per violation." The letters also said the AG is investigating other potentially misleading fees.
Altitude was blacked out on both DirecTV and Comcast two months ago because the TV providers didn't want to pay Altitude as much as it asked for. Altitude finally reached a deal with DirecTV a few days ago but is still negotiating with Comcast. Altitude is also blacked out on Dish satellite TV, but Dish doesn't charge a regional sports network fee.