Eminent film maker Aparna Sen on Sunday said the BSF personnel were very cooperative to her and members of an NGO, though the border guards stopped them from entering an enclave in Coochbehar district on Saturday.
The NGO that arranged the visit to Korola village enclave near Dinhata town had written to the BSF authorities about the visit, but received no reply, Sen told PTI.
However, the film maker said, they faced no problem as the BSF personnel guarding the area allowed the inmates to meet them.
"We have nothing against the BSF.... The BSF guards were very cooperative and allowed the inmates to meet us outside and we learnt enough about their living conditions to know that the matter should be looked into immediately," she told PTI.
A senior BSF officer said one requires valid papers to visit a border enclave.
"To go to the border enclave one has to have valid papers like written permission from the district authorities, border area landownership deed or Kisan card," .