Uber is merging its ride-hailing and food delivery apps, adding a raft of new safety features, boosting alternate modes of travel like bikes, scooters, and public transportation, and getting involved in “virtual restaurants,” in addition to dozens of other product announcements that amount to a major bid to become, as the company’s CEO Dara Khosrowshahi says, “the operating system for your everyday life.”
The company rolled out the product updates at an elaborate, Apple-like event in San Francisco on September 26th. But first, Khosrowshahi sat down for an exclusive interview with The Verge to explain why overhauling the app makes sense at a time when Uber is struggling to stem its massive cash losses, facing questions about its approach...