Boeing CEO: 737 MAX compensation could include cash, services
Boeing will tailor its compensation to airlines for the 737 MAX grounding around customer preference, and they could be paid back in services instead of cash, Chief Executive Dennis Muilenburg has said.
After two deadly crashes grounded the top-selling plane, Muilenburg acknowledged on Wednesday that the MAX crisis had shaken public confidence in the company and inconvenienced key customers, but the company is unlikely to take a big financial hit.
"We know we've impacted the summer schedules for many of them, and it's difficult, it's painful," he said, speaking at a New York investor conference.
"I don't see this as an additional material event for us, but it's something that's going to require individual attention customer by customer." Compensation could include tweaking plane delivery schedules, or offering additional training or services, as well as cash in some cases, he said.
Muilenburg, who was set to appear in his first broadcast interview on the crisis later Wednesday on CBS,