The industrial Internet of things (IIoT) has the potential to drive a new generation of device management and analytics that help industrial companies optimize business processes and make smarter decisions, faster. Ragu Masilamany, VP of Products at Incognito, met with Telecoms.com to discuss the new business opportunities IIoT presents for service providers, the technologies needed to support these mission-critical applications, and the role of Incognito in helping to support the remote management of connected devices and providing the analytics generated from telemetry data.