Verizon is facing a lawsuit from the Pennsylvania attorney general, after customers accused the company of failing to let them redeem a promotional offer for a free Amazon Echo.
According to the suit, which was brought against the company this week by Attorney General Josh Shapiro, the company offered prospective customers a free Echo, and in some cases an Amazon Prime membership, if they signed up for a two-year contract.
Verizon sent an email to customers where they could redeem the offer after signing into a Verizon account, but after logging in, they weren’t redirected to a site where they could then claim the promotion, according to the complaint. Customers, in some cases, allegedly...
