Water bills to be CUT in April for the first time in 30 years

WATER bills are set to be CUT in April for the first time in 30 years.

Next week Ofwat, which currently sets out how much water firms can charge, is going to announce the move which will help households across Wales and England.

At the moment we don’t know how much bills will be be cut by or which areas will benefit the most.

It is up to the water regulator to say how much firms can raise bills by, but now it’s stepping in to help customers pay less.

Ofwat has slammed water companies for charging too much, ignoring customer complaints about bills and not doing enough to protect the environment.

In February we reported that water bills were set to go up by up to £16 a year from April.

Four in ten households are unhappy with their monthly bills, according to its Water Matters survey released today.

The bill changes will only affect households in England and Wales as Northern Ireland doesn’t charge households for water.

Unlike gas and electricity supplies, there is a lower number of water utility companies in the UK and they tend to be focused in set regions.

Households are unable to switch between water firms too.

People living in Cornwall, Devon and parts of Somerset and Dorset pay the highest water bills in the UK, according to research.

Customers in these areas can expect to pay an average of £500 per year to South West Water.

The cheapest place to get your water is mid and north east Wales.

Households in these areas pay £311 per year to new water supplier Hafren Dyfrdwy.

London and Yorkshire are comparatively cheaper too.

Households in the capital pay £386 while customers in Yorkshire pay £385 a year.

The research is based on the average price for metered and non-metered customers.

Ofwat suggests people who do not use a water meter could save money by having one installed.

If you are a non-metered customer your bill is not based on how much water you use and is instead based on a standard charge.

We reported on water meters as a way to get help with your bill if you are on a low income or on benefits.

In June, Southern Water was forced to pay £126 million in fines and customer rebates to over four million homes after an investigation.

Meanwhile, millions of households could be forced to have water meters if MPs get their way.

We also reported that water firms are using ‘scare tactics’ to get customers to take out pipe insurance.