Pastors are looking to new options as technical difficulties plague their go-to video conferencing platform.
On a hot night in August, Yong Shao, a small group leader of a house church in a major city in northern China, was about to start the weekly Zoom Bible study when he started receiving a barrage of messages from his small group members with an unexpected problem: Zoom wasn’t working for them.
An IT professional, Yong went into troubleshooting mode. He suggested they update the Zoom app and switch to using cellphone data instead of Wi-Fi. In the past, these tricks worked when Zoom was down—but this time, nothing. As a backup, they decided to switch to an audio-only group call on WeChat, which Yong’s church typically avoided due to government surveillance and censorship on the app. (CT has changed all names of people in China in this article due to security concerns).
Thankfully, the group didn’t face any interruption or abrupt termination even as they mentioned sensitive religious words like Christ and eternal life. Yet the app limited the number of participants to 15 people, so some were unable to join, and the group’s worship leader was unable to share the audio of the worship songs they planned to sing.
Since that night, Yong and the small group have continued to face problems with Zoom and have no choice but to continue to use WeChat.
Other Christian ministries in China have faced similar issues using Zoom in the past three months, according to interviews CT conducted with nine Chinese church leaders and ministry workers. While the company has not made any official announcement of being kicked out of China (Zoom’s service status website states it is operational in China), users on Reddit and Zoom’s website have also complained about the outage as well. Zoom did not respond to CT’s ...
