Call it the ‘Wisdom of Crowds’ for CEOs. Today’s leaders need ‘collective intelligence’ to thrive, says the CEO of Genpact.
The command-and-control style of business management has been widely employed by organizations around the world since the days of Alfred Sloan and Henry Ford. It’s simple and effective: Executives give orders and the rank and file carry them out. While there may have been a time and place—like the industrial era—for this management style, a different approach, driven by technology, curiosity, diversity, and learning, is emerging to challenge it.
