A RETIRED cop got nearly £100 compensation from Lidl after he opened a bottle of its wine and it spilled over his kitchen.
Chris Burke, 53, accused the budget supermarket chain of selling him a faulty £3.49 bottle.
Chris Burke got nearly £100 compensation from Lidl after he opened a bottle of its wine and it spilled over his kitchen[/caption]
Chris had to spent nine hours repainting the kitchen and also had to replace a £93 blind[/caption]
He claimed the cork fell inside it and wine spurted out.
Chris, from Barnstaple, Devon, said: “I bought a bottle of red wine from Lidl and it would appear the cork wasn’t fitted correctly.
“I placed a corkscrew on the top and the cork slipped straight into the bottle and red wine squirted, or ejaculated if you like, out the bottle all over my white walls.
“The three walls had to be repainted and the kitchen blind was covered in red wine so that will need to be replaced.
“I went straight back to Lidl the next day. I explained what had happened and they took the bottle and refunded it straight back.”
Chris said he had to buy a new tin of paint for £30 and spent nine hours repainting the kitchen.
He also had to replace a £93 blind, and wanted Lidl to compensate him for both items – a total of £123.
He was eventually offered £98.91.
Chris received a letter which read: “Thank you for providing us with the invoices for the cost of damage.
“A letter will be sent to you to sign and then a cheque raised for the sum of £98.91.
“I would like to thank you for your patience while we look into your complaint and I hope this correspondence assures you that your complaint is being taken seriously.”
A Lidl spokesman said: “We were very sorry to hear of this matter and can confirm that a full refund was provided as soon as our store team were made aware.
“Further to this, our Quality Assurance team are in contact with the customer and have confirmed that the cost of the damage incurred will also be covered.”
Chris said the £3.49 bottle was faulty and claimed the cork fell inside it and wine spurted out[/caption]
Chris said the next day Lidl took the bottle and refunded it straight back[/caption]
Chris was eventually offered £98.91 in compensation from Lidl[/caption]